Privacy Policy
Your privacy matters to us at lyrasiairvia
Information We Collect
We collect information you provide directly to us when creating an account, participating in our programs, or contacting our team. This includes your name, email address, phone number, company details, and professional background information.
- Personal identifiers like your name and contact details
- Professional information including job title and company
- Program participation data and progress tracking
- Communications you send to us through our contact forms
- Technical data from your device and browser when using our website
How We Use Your Information
Your information helps us deliver personalized corporate culture programs and maintain communication about upcoming opportunities. We use this data to match you with relevant learning experiences and send updates about new initiatives launching in late 2025 and 2026.
Data Storage and Security
We store your information on secure servers located in Australia, ensuring compliance with local data protection requirements. Our security measures include encryption, regular backups, and restricted access controls to protect your personal data from unauthorized access or disclosure.
We retain your information for as long as your account remains active or as needed to provide services. If you request account deletion, we'll remove your personal data within 30 days, except where retention is required by law.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information:
- Access your personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
- Lodge a complaint with the Australian Privacy Commissioner
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and verify your identity before processing any changes to your account.
Sharing Information
We may share your information with trusted service providers who help us operate our platform, such as email service providers and analytics tools. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to lyrasiairvia.
We will also disclose information when required by law or to protect our legal rights and the safety of our users.
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and understand how visitors interact with our content. You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website functionality.
We use Google Analytics to track website usage patterns, helping us improve our services. This data is anonymized and doesn't identify individual users.
Policy Updates
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications or prominent website notices. Your continued use of our services after updates indicates acceptance of the revised policy.
Privacy Questions?
Email us at info@lyrasiairvia.com
Call us on +61413844190
18 Glen Alpha Cl, Tamworth NSW 2340, Australia